General

Technical Help

• Ads are freezing, crashing, or causing a black screen
• The game is stuck in the loading screen
• Mr Autofire can't connect to Google Play Games
• I can't open chests / Game complains about my time settings
• I can't view ads / Ad not available

My Account

• Keeping your account and progress safe
• I lost my account / I want to recover my account

In-App Purchases & Billing

• Why do I have a negative gem balance?
• Where are my receipts and where can I find my past purchases?
• I didn't get the item(s) that I purchased!
• How can I get a refund? I'm playing on an Apple device.
• How can I get a refund? I'm playing on an Android device.

Gameplay & General

• Trials
• Pets
• Guilds
• What are all the items I can wear, and how do I get them?
• What are all these magic items and how can I get them?
• What is the Skill tree and how do I use it?

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